During these uncertain times, LHB are working tirelessly to ensure that both client and staff safety is put first. We have implemented all relevant policies and procedures which adhere to Government guidelines, without any loss of quality or compromise to our industry leading beauty treatments.
Client screening is performed at the point of booking or pre-payment, and no appointment will be confirmed unless we are 100% satisfied that zero risk is posed to our valued clients or staff. All appointments must be booked by phone, or online (including Instagram and Facebook) or by email and must be pre-paid to keep our reception area clear and avoid unnecessary usage of our card payment terminal. With this in mind, we also request that clients attend appointments on their own and are punctual, (neither too early nor late) in order to minimise the traffic in salon.
All our valued LHB clients will have hand washing facilities upon entry – treatments will be facilitated on a strict 121 basis and our ground floor treatment area will be closed in order to ensure all clients and staff remain at a safe distance. We request that all clients wear face masks to the salon and bring their own pen, for the completion of consultation forms.
We have reduced staffing levels to limit the volume activity within the salon and ask that clients do also adhere to distancing guidelines where possible. LHB staff uniforms are isolated to salon (including footwear) and therapists all have full PPE kit including aprons, gloves and masks.
Staff temperatures are recorded daily, and we have a non-contact thermometer for clients.
Foot markings have been implemented for recommended distancing + walkways and stairs are sterilised hourly – we have also implemented longer times between clients to assist with distancing and reduction in contact.
All staff have sat both the industry approved Back to Work and Barbicide COVID 19 examinations.
Our ground floor reception has been screened and we will not have magazines or drinks available to reduce any potential risk of cross-infection.
Should you have any questions or concerns prior to booking – then please do not hesitate to get in touch.
We very much look forward to seeing you all soon and returning to a more beautiful world.